Frequently Asked Questions (FAQ)

1. What is KozzyCo?  ✝️👕✨ Not Just a Tee, A Lifestyle

KozzyCo is a faith-inspired lifestyle brand offering cozy, uplifting apparel designed to reflect your spirituality, personality, joy and love for life’s simple moments, like enjoying tea or coffee.

2. What kind of products do you sell?  💯👚❤️ Your Favorite Tee, Every Time 

We sell high-quality T-shirts featuring Bible verses, faith-based messages, and tea or coffee-inspired designs. Our collection includes both traditional spiritual styles and fun, quirky designs that reflect your unique personality.

3. Do you offer custom designs? 🚫 Fresh Drops, Faithful Vibes 

At this time, we do not offer custom designs, but we’re always expanding our collection with new and creative designs. If there’s something specific you’d love to see, feel free to contact us with your suggestions!

4. What sizes do you offer? 📏✝️ 👫 All Sizes, One Faith

Our T-shirts come in a wide range of unisex sizes, from Small to 3XL, ensuring a comfortable fit for everyone. Size charts are available on each product page to help you find your perfect fit. 

It’s a modern, “retail” fit: not boxy, not clingy—just right. Order your usual size; size up only if you like extra room.

5. What are your shirts made of? How Is the Design Printed😴☁️👕 Fits Like a Dream, Feels Like a Cloud

Our T-shirts are made from soft, high-quality cotton or cotton blends that are breathable, durable, and designed for all-day comfort. The fabric is preshrunk, so any change is tiny.

Turn inside‑out, cold water, gentle cycle, tumble low or hang dry. Treat it with kindness, and it will preach for years.

Direct‑to‑garment (DTG) inks soak into the fibers, so the art moves with the fabric and resists cracking or peeling.

Color Match: Minor shade shifts can happen because every monitor is different—kinda like every disciple had his own personality.

6. How long will it take to receive my order? Who Prints My Shirt? 📬🕒🚚 Good Things Come Fairly Quickly

Most shirts are printed in 1–3 business days. Orders typically ship within 3-5 business days after receipt of payment. Delivery times vary based on your location, but most orders arrive within 7-10 business days. You’ll receive tracking information once your order ships.

Our partner Printify routes each order to a trusted U.S. print house. They handle the ink while we handle the prayer.

7. Do you ship internationally?  🌍💌🛫 Faith Has No Borders

Yes! We offer international shipping to many countries. Shipping rates and delivery times will vary based on your location, and you can see the exact cost at checkout.

8. Can I return or exchange my order?  💌✅🔁 Love It or Let Us Make It Right

We want you to love your KozzyCo products! If you’re not satisfied with your purchase, we accept returns or exchanges within 30 days of delivery. Items must be unworn, unwashed, and in their original condition. Please visit our Returns & Exchanges page for more details.

If the shirt arrives damaged, snap a clear photo and email support@kozzyco.co within 14 days. We will replace or refund—no sermons needed.

9. How do you give back to the community? 🌱🙏🌎  Faith Forward, Planet Friendly

We’re committed to making a positive impact! A portion of every sale goes toward planting trees worldwide, helping to make the planet greener and more sustainable.

10. Do you have any special discounts or offers? 🎁🛍️✨ Blessed Deals, Just for You

We often run promotions, especially during holidays or special events. Be sure to sign up for our newsletter to stay updated on exclusive discounts, new arrivals, and inspiring content!

To order in bulk for your church or youth group, email us for volume pricing and we will make the loaves and fishes happen—minus the crumbs.

11. How can I contact customer support?  💬💖🤝 We're Here, With Grace

We’re here to help! You can reach us via:

• Email: Support@kozzyco.com
• Contact Form: Visit the Contact Us page on our website.
• Response Time: Our team typically responds within 24-48 hours.

12. How can I stay updated with KozzyCo?  📲🛍️✝️ Join the Journey, Wear the Word

You can join our community by:

• Following us on
  • Instagram @kozzyco_
  • Facebook @kozzyco
  • Pinterest @kozzyco
• Subscribing to our email newsletter for updates, exclusive offers, and inspiration.
• Joining our journey to spread the Word through faith-based designs and affiliate program.

13. Do you offer gift options?  🎁❤️🙏 Give Faithfully

Yes, our products make great gifts! Simply select the “Gift Option” at checkout, and we’ll include a gift note with your order.

Have More Questions?

If you don’t see your question here, feel free to contact us anytime. We’re happy to assist you on your journey with KozzyCo!

A Friendly Send‑Off

Questions answered? We pray this FAQ calmed every worry like Jesus calming the storm (Mark 4:39). If you still wonder “What shall we wear?” remember Matthew 6:33—seek Him first, then message us. We are here, sipping tea, shipping tees, and cheering you on. Stay blessed, stay comfy, and wear what uplifts you!