Shipping & Returns
Shipping
Returns
Our goal at Kozzyco is that you love your order. Our faith-based and tea inspired gear is typically non-returnable, but our goal is for 100% satisfaction guarantee. Please reach out to us if something isn't right.
Eligibility for a Refund:
*This refund policy is subject to change at any time and without notice*
🛐 FREE SHIPPING on orders over $75!
🛐 Orders are typically shipped within 7 days of placing the order
🛐 Once shipped, allow 2-5 days for orders to be delivered
*Please also note that the shipping rates for many items we sell are weight-based*Returns
Our goal at Kozzyco is that you love your order. Our faith-based and tea inspired gear is typically non-returnable, but our goal is for 100% satisfaction guarantee. Please reach out to us if something isn't right.
🛐 Incorrect, damaged, or defective items are eligible for a full refund.
🛐 No refunds will be issued after 30 days from the purchase date.
Please contact us at support@kozzyco.com if you believe you are eligible for a refund.Eligibility for a Refund:
🛐 Received product damaged or defective
🛐 Within 30 days of purchase
🛐 MUST be unused and be returned in the same condition in which you received your item
You can always contact us for any return questions at support@kozzyco.com*This refund policy is subject to change at any time and without notice*